HP printer not printing and to think of it as an issue with the printer hardware is a common mistake that everyone does. In fact, many users are on the verge of retiring their printers just because the printer not responding to print commands or printing blank pages. But now as you have found us, we won’t disappoint you, as here you will find the 5 best ways to fix HP printer not printing issue.
Before that, you should also know what’s causing your printer to not print and deliver blank or hazy printouts. To name a few, it could be due to faulty configurations, network connectivity issues, or outdated drivers. Before beginning to fix the issue, you need to promise, that you won’t take the troubleshooting guide as just another one. Because if you won’t take these steps seriously, you will end up having nothing but just a dead printer that doesn’t print. Let’s get started.
So, Why is the HP printer not printing?
We won’t pinpoint any one reason, as there could be many that prevent your HP printer from printing. Below you can see all of them.
- Outdated printer driver.
- Dry or empty ink cartridges.
- Pending print queues.
- The printer is not set as a default device in the Control Panel.
- Network issues.
- The printer is offline or not connected to your computer.
Ok! So, How Do I Fix the HP Printer Not Printing Problem?
You should start following the troubleshooting steps to get your printer back to life.
Step 1. Do basic troubleshooting first to fix the printing issue
Before trying your hands-on advanced troubleshooting you should perform the basic troubleshooting first. It includes checking wires, cables, connectors, network signals, etc. Here are the deeper insights.
- Make sure your printer connects to the computer through a strong internet connection.
- Ensure both devices are connected to a strong network.
- Reconnect the wires and cables to the places.
- Ensure the wires are not frayed or loose.
- Sometimes restarting the printer, computer, and router works amazingly well to fix HP printer printing blank pages.
- As a last resort in basic troubleshooting, you can turn off your printer completely, remove the power cord and reconnect it after a few minutes. Now turn on your printer and see if your printer starts responding or not.
Step 2. Set HP as a default printer
Selecting HP as a default printer will assign all new print commands to your HP printer eventually resolving the HP printer, not a printing error. So, here are the steps that you should take to set your HP printer as a default device.
- Right-click on the Start icon and select Run.
- Type Control the Run dialogue box and hit Enter.
- The Control Panel windows open, choose Devices and Printers here.
- Under the Printers category, right-click on your HP printer and select Set as the default printer.
- After it is assigned a default printer status, you will see a green tick underneath the HP printer icon.
Step 3. Clear the jammed print queues
A jammed print queue is another reason due to which your HP printer is not printing properly. Such print queues contain canceled or pending print commands which prevent further printing operation. Here’s how you can clear the jammed print queues.
- Open the Control Panel section on your computer. Use the Run dialogue box to open the Control Panel, like the way we did in step 2.
- You will find the Devices and Printers in the Control Panel window.
- Right-click on the HP printer icon that is not responding to the print command.
- Choose to See what’s printing the drop-down list.
- A new window opens, click the Printer tab.
- Select Open as administrator.
- Again click the Printer tab and select Cancel all documents.
- Click yes to confirm the selection.
These steps will cancel the pending print jobs and it should help you move one step further towards mitigating HP printer not printing.
Step 4. Update HP printer drivers to a new version
If you are done with basic troubleshooting, set printer as a default, cleaned the jam queues as well and nothing worked out well, then your HP printer might be demanding an update. Moreover, updating printer drivers will fix the bugs that are responsible for several printer issues.
- Ensure printer and computer connect to the same network router.
- Open the Chrome browser on your computer.
- Visit the HP support website 123.hp.com.
- Scroll the webpage, go down and select Download drivers.
- Click Printers, then enter your printer model and click Submit.
- You might be prompted to enter the operating system version. Edit the details if required and click Ok.
- Download the complete driver package on your system.
- Open the File Explorer folder and open the Download folder.
- Now right-click on the installer file and choose Run.
- During the process, you will need to connect your printer to the computer via a USB cable.
- Follow the on-screen instructions to finish updating the printer drivers.
Step 5. Check for any hardware issue
Sometimes, any printer hardware issue can also escalate to an HP printer not printing problem. Hence you must make sure that your HP printer is loaded with sufficient paper and has enough ink levels. Also, your printer shouldn’t have any jammed paper inside.
The best way to scan your HP printer for any hardware issue is to open the cartridge access door and check all the components one by one. First of all, remove the ink cartridges from the slot, shake them well and replace it if needed with a genuine component.
Also, use a torch to find any jammed paper inside, remove even a tiny piece of paper from the printer to restart the printing functions.
Still, my HP printer not printing! What should I do?
The above five steps should resolve any sort of printing issues in your HP printer. As an additional tip, we would advise you to keep the printer drivers up-to-date and keep clearing the jammed print queues. That way you won’t face printing issues and your printer will work optimally. If still, your HP printer is not printing, then you can connect with our experts at 123.hp.com/setup or on our toll-free number. We are available 24/7 to help you run your printer seamlessly.