Printers are an immensely popular peripheral device used in the professional and the personal world. Users are highly dependent on printers to enhance the overall appeal of their work. Imagine a situation when you have created an insightful presentation to present in the meeting, but when you go for printing it, you see your HP Printer In Error State at the very last minute. Quite frustrating? Users encounter many common printer issues while printing. Some of them are easy to fix on your own while some require direct assistance from the HP support team.

hp printer in error state

However, appropriate knowledge of the issue is a must in order to resolve it like a pro. Therefore, we have decided to come up with this blog on some of the most common printer issues faced by the users and their quick fix. This article will also walk you through the reasons behind the occurrence of Printer In Error State HP so that you could prevent it next time from happening and creating a barrier in your work.

Causes of HP Printer in Error State Problem

The HP printer in error state pops up when you try to print some documents but are unable to do so due to some underlying issues. The state of the printer restricts the printer from printing, keeping on creating communication issues between the system and the printer. Some of the possible reasons for this issue are- 

  • Connectivity issue between the devices i.e, the system and the printer
  • An issue with the operating system 
  • An issue with the wireless, USB, Bluetooth, and wired connection type 
  • BIOS issue 
  • Presence of malware or virus
  • Absence of high-speed internet connectivity 
  • The wires and USBs may not be properly connected to your printer
  • Use of outdated or incompatible printer drivers

Ways to Fix HP Printer in Error State 

Once you have identified why your printer keeps on going in an error state, you can easily troubleshoot the issue. However, if you are unable to identify the cause, follow the possible solutions given below to fix the HP printer In an error state issue on your own.

  •  Run Windows 10 Troubleshooter
  •  Check Wi-Fi or Cable
  •  Disable “Use Printer Offline” Option
  •   Reinstall or update  the printer driver
  •  Set the Print Spooler service to automatic

Now let’s check out each one of them one by one.

1. Run the Windows 10 Troubleshooter

Running a troubleshooter is advised in cases when Windows 10 users are unable to connect with their HP printer. This  process includes checking your printer configuration and helps you to get your printer up and running. Follow the steps given below to initiate the process.

  • First, right-click on the start button of your system and click on Settings
  • Next, Select Update & Security > Troubleshoot
  • In the next screen, find the ‘Get up and running’ option and click on Printer 
  • Next, click on ‘Run the troubleshooter’
  • Select your printer from the list of printers shown on your screen.
  • Click on the ‘Next’ button.

This will allow windows to look for printer configuration settings and windows settings to identify what is causing the trouble. On finding any issues with the settings, the windows will ask for your permission to make the necessary changes in order to fix the Printer In Error State.

This will help you fix the issue. In case the issue with your printer persists, move to the next possible solution and try to fix it.

2. Check Wi-Fi or Cable

Another important thing to check is the connections. It is commonly seen that the silliest mistake we make while printing with a printer is making loose connections. The devices need to be connected properly with each other and the network for the communication to be successful. Thus, make sure you check all the cable connections while resolving this issue and your devices are connected with the same network with high internet speed.

This will help you fix the issue. In case the issue with your printer persists, move to the next possible solution and try to fix it.

3. Disable “Use Printer Offline” Option

Sometimes there is some issue with the printer settings and the printer is set to work offline mode. Follow the steps given below to ensure this is not the case with you.

  • Go to the ‘Start’ button
  • Search for the ‘Control Panel’ and go to ‘Devices and printers’.
  • Then select your Printer. Right-click on your printer and check if the ‘Use printer offline’ option is checked.
  • Uncheck the option and save the changes.
  • Restart your device.

This will help you fix the issue. In case the issue with your printer persists, move to the next possible solution and try to fix it.

4. Reinstall or Update the printer driver

Printer drivers are essential for printers to work effectively without showing any errors. HP printer in error state might be because the printer driver you installed in your system is incompatible with your device or the latest update of your printer driver is available. Follow the steps given below to update the printer driver to fix the issue.

  • First, Right-click on Start and go to Settings.
  • Next, Select ‘Printers and scanners’ under the Devices section.
  • Now click on ‘Add a printer or scanner.’ The system will detect your printer automatically.
  • Right-click on your printer and click on Update driver. 
  • On the next screen, click on ‘Search automatically for updated driver software’.
  • Once the window finds an updated driver, it will display it on the screen. If it does not find any printer, you can also visit to find the updated printer driver compatible with your system.

The steps given above will help you update the printer driver. If you are unable to find the driver compatible with your system, simply go to the manufacturer’s website and download and install the printer driver from there.

This will help you fix the issue. In case the HP printer in is error state issue with your printer persists, move to the next possible solution and try to fix it.

5. Set the Print Spooler service to automatic

  1. Press the Windows + R key simultaneously
  2. Type services.msc in the Run box and click oK
  3. Search ‘Print Spooler’ service in the right pane and make sure it is in ‘Start’ mode
  4. Next, right-click on Print Spooler and go to Properties
  5. Under the General tab, you can set the Startup type to Automatic
  6. Next, click on Apply and click on OK
  7. Exit and restart your system to see the changes you made.


By this time your HP printer in error state must be fixed. Restart your system every time you make changes in the settings to ensure that the changes are properly made and the error is resolved. In case the HP printer in error state issue with your printer persists even after trying all the above-listed solutions, go to and drop us your query to get an instant resolution. Our team is available round the clock to help you whenever your printer gives trouble.